Regent's View / St William
My Living Guide
This Living Guide has been divided into ten sections to make it easy for you to find key information about your new home and the products and systems within it, about your local area and about how to contact both us and other key organisations should you need to.
Quick Reference
St William Customer Service, NHBC, emergency helpline, managing agent and utilities.
Emergency assistance Adiuvo handles urgent out-of-hours issues during the first two years. Emergency contacts Police, ambulance, fire, utilities and key local services. Heating and cooling District heating, WSHP, control panels and billed services. Fire safety Stay put strategy, alarms, sprinklers and front door fire safety. Refuse and recycling Bin store access, recycling centres and bulky waste guidance. Energy and carbon Efficient features, water use, ecology and responsible purchasing.
Index
My Living Guide sections
Welcome Congratulations on moving to your new St William home at Regent's View. Quick Reference St William Customer Service, NHBC, emergency helpline, managing agent and utilities. Customer Care Our Team, Emergency Assistance, Communal Facilities, Your Warranty, Meeting Your Expectations and Resolution Services. Settling In In Your First Week, Customer Care, Communal Facilities, Your Lease and Moisture. Systems Service Providers, Heating and Cooling, Electrical, Telephone, TV and Satellite, Internet and Sprinklers. Appliances Manufacturers, registration and instruction manuals. Maintenance Internal Maintenance and External Maintenance. Safety Fire Safety, DIY Safety, Making Your Home Secure, Door and Window Safety, While We Finish Building and Living in a High Rise Building. Amenities Emergency Contacts, Transport, Local Information, Facilities at Regent's View and Refuse and Recycling. Sustainability Our Vision, The Berkeley Foundation, Energy and Carbon, Water, Waste, Ecology, Sustainable DIY, Responsible Purchasing and Energy Performance Certificate. Disclaimers Statements in this guide are for general guidance only and subject to change.
Useful documents
The QR code provided to you at the handover will have all of your important documents, instruction manuals and warranty details.
We hope you find these of value.